“Self-Management” is a fancy term in applied emotional intelligence circles for “keep your shit together”. It’s about small ways we can manage our moods, emotions, stress, and find more balance to get a better outcome. I’ve shared my feelings about big sweeping changes before. They rarely stick long term. So, this is another area in …
Have you ever noticed how we ask, “Where do I start?” but rarely ask, “How do I end?” I’m not talking about life, of course, just to be clear. I’m talking about communicating. It’s especially tricky when we’re in the spotlight. Making a presentation, giving a speech, or even sometimes an update in a meeting. …
So many things keep us trapped in our own heads. When it comes to communicating with other people, there are some specific traps. We get nervous. We want to make sure we get it right. We focus on how much we need to tell them. If PowerPoint comes into play, we focus on the visuals …
Every now and then, I get a course-correction I didn’t even realize I needed. I’m going along, doing my work as a coach, and BAM. One of my clients will call me out. This happened last week with a client I’ve been coaching for about 18 months. She told me, “I need you to be …
I spent a full year trying to play the algorithm game on social media. I published with total consistency every week on the same four days. I varied my content. I engaged with others. None of it resulted in one single conversation about my services. But I still had a very successful year. Why? Well, …
We all do it, all the time. We move through our days making assumptions. Some of them are accurate, some of them are logical. This leads to a false sense that they are okay to make. But they are not. Assumptions are the root of all evil. Well, at least the root of all communication …
It’s hard to get a meeting to be productive, engaging, and a good use of everyone’s time without a good agenda. From putting too many things on it to underestimating how much is really needed for any one topic, we have big feelings about this. In our second post on disrupting toxic meeting culture, let’s …
If you’ve ever been to London, England and ridden the underground subway, you’ve heard the announcer say, “Mind the gap” as you step onto or off of the train cars. My first trip there was in 1993 when I was studying abroad in Paris for a semester. I visited London with my parents. It’s a …
I’ve watched a LOT of presentations. My favorites are the ones where the presenter actually seems to be enjoying themselves. Plus the stories. I love love LOVE hearing stories in a presentation. And then there are the presenters who are almost apologetic for giving their presentation. They always leave me wondering, “How interested are you …
What do you know about your team members? No, I mean what do you really know about them as individual people? Their aspirations? What motivates them? What core values do they strive to live by? How about their preferred communication style? Talents and skills they possess which they aren’t using in their current role? How …
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