I was sitting with a new group recently. We got on the topic of uncomfortable conversations. People react in a variety of interesting ways to them. Those reactions reflect hard wiring, personality, and life experiences, as well as the culture of your organization. It started a conversation among this new group about what it takes …
I hear a lot of companies and teams talk about silos in their workplaces. Members of the same team sometimes work totally independently of one another and don’t share information. Teams work independently from one another and don’t share information. It can feel like the right hand doesn’t know what the left hand is doing. …
We all know that our emotions affect our decision-making. In the language of Applied Emotional Intelligence, this phenomenon is called “Emotional Reasoning.” You know the song by Johnny Nash “I can see clearly now” from the early ‘70’s? I think he was singing about this exact thing. When we feel negative or unpleasant emotions, they …
You know the old saying, “Does your talk match your walk?” That principle of our actions and words matching up has been a guiding one throughout my career. And in studying Applied Emotional Intelligence with Genos® International, I’ve learned about how that principle fits into emotionally intelligent behavior. Turns out there’s more that needs to …
Last week, we talked about being more self-aware. While that’s important, we must make sure we aren’t allowing the pendulum to swing too far in the direction of becoming self-absorbed. It’s not always about you. Your perspective isn’t the only one. Your feelings aren’t the only ones that matter. Have you ever been in a …
A couple weeks ago, I talked about the importance of bringing yourself and your experience into your communication. While examples from your own experience can bring dry information to life, sometimes they aren’t enough. If you’re communicating with a group of people, there are several personalities and possibly communication styles in the room. That’s when …
The most common mistake people make when preparing what they want to say is turning inward. Their focus is on themselves. What do I want to say? How many slides should I use? How much time do I have? We become hyper focused on what we want to say, and we forget to think very …
You know the ones. The people in your workplace who just aren’t quite as easy to work with. It might just be a little harder to understand their point of view. You may feel like you stick your foot in your mouth every time you try to talk with them. They may not respond to …
Some of us (me) are hard-wired to speak up. Lots of other people aren’t. But even if you’re predisposed to speaking your mind, sometimes we (I) miss the mark. If you find yourself feeling frustrated, overwhelmed, or at a breaking point, I think it’s time to ask a different question. Is your voice really being …
Caregiving is an issue that’s all too real, and there’s nothing pretty about it. It also is something with which I have had a lot of experience over the past five years. This week’s episode brought home a couple points I feel compelled to share. I believe everyone who tries to support caregivers has good …
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