"Going into the meetings, it was a bit of ‘What, how?… Will it make a difference?’ After several years, I’d jumped back into the challenge and opportunities of managing a dynamic team with a wide range of personalities. My own challenge was how to tailor my discussions with each team member to get the best outcome and this was my hope going into the sessions. Prior to starting the coaching, I tried small changes but ultimately I realized I was approaching every problem from how I looked at it, and not my team member. What started a little disjointed from my side became easier as I quickly came to fully trust Ellen’s coaching. As we moved forward through the weeks, I found my hour with Ellen to fly by more quickly – talking through scenarios, developing action plans and the all-important follow up from Ellen to hear how things went. As with all things, you have to put in the work to get the benefits, and I think the preparation and opportunity to walk through different issues in a safe space really helped me realize I already had the answers...I just needed to think more about what each team member needed and apply things a little differently in each case. While I know I can’t change who I am, I’m now a lot more assured in approaching different situations using some of the tools I used during my coaching sessions. I thoroughly recommend taking the opportunity to work with Ellen, be prepared for some home truths, thought provoking conversations and a lot of fun!!"