The Importance of Structure

The Importance of Structure

I have a pet peeve about any type of formal communication. If I don’t know where we’re trying to get to by the end of it, I have trouble focusing on what you’re saying. It might just be me. And it might just be people with brains wired like mine. But I know I listen...
Respect Your Audience

Respect Your Audience

The most common mistake people make when preparing what they want to say is turning inward. Their focus is on themselves. What do I want to say? How many slides should I use? How much time do I have? We become hyper focused on what we want to say, and we forget to...
It’s About Them

It’s About Them

So many things keep us trapped in our own heads. When it comes to communicating with other people, there are some specific traps. We get nervous. We want to make sure we get it right. We focus on how much we need to tell them. If PowerPoint comes into play, we focus...
The Personal Touch

The Personal Touch

Facts and figures and data. These are the tools so many people use to try and convince whoever is listening to them that their point is valid. But here’s the thing about facts, figures, and data. They can be interpreted many ways. And because it’s objective, dry...