How do You catch people?

How do You catch people?

We do it to our children. We do it to our spouses or partners. We do it to our co-workers, our team members, and the guy in the office who we can’t wait to take down a notch. Usually, there’s not malice behind it; it’s an honest attempt to correct a mistake to avoid...
Language Matters. But not as much as Tone.

Language Matters. But not as much as Tone.

Take the word “Oh”. Say it out loud in the following ways: Like you just found out that your best friend’s husband is having an affair Like you just found out your mother has been diagnosed with cancer Like you just found $100 in a forgotten jacket pocket Like you...