And not the financial kind of investment—investment in your team, in your colleagues, in that one co-worker you don’t really like very much. What does that look like? Bother to take the time. Notice what people around you are doing, saying, or not doing and saying. Pay attention. Stop running around with your hair on […]
How we handle conflict is absolutely hard-wired into us. Even when we achieve a level of awareness about that wiring that allows us to manage it more effectively, the base-line gut reaction to conflict is hard-wired. On one side of the spectrum, there are those for whom conflict is to be avoided. On the other
You ever met someone and had a feeling about them that you just couldn’t quite put your finger on? It wasn’t necessarily something overt that they did that caused you to put your guard up when dealing with them, but… still, there was “something”… We build trust with one another (or don’t) in many small
There are probably some people out there who have an ability to hear suggestions of new behavior, and simply begin implementing it. We haven’t met them, but it’s possible they exist. Much more common are regular folks like us who need a little more intentionality behind making changes. We are kicking off a series of
It’s one of those really simple concepts that is incredibly easy to say, and much harder to do. At least, on any sort of consistent basis. For many of us. For some, it comes naturally. Look at things from the other person’s point of view. No, I mean REALLY. Stop. Put yourself in their shoes.